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Information We Collect
- Account & business contact information
- Administrative patient information you enter (e.g., demographics, visit notes, documents)
- Payment tokens (via processors)
- Usage logs, device/IP, cookies
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How We Use Data
- Provide, secure, and improve services
- Process payments & prevent fraud
- Support communications & service updates
- Legal and regulatory compliance
We do not use data to provide medical advice, diagnosis, treatment, or clinical decision support.
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Data Sharing
We share data with vetted vendors under contracts (hosting, telecom, analytics, payments). We may disclose information when required by law or valid legal process.
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Security
- Encryption in transit and at rest
- Role-based access; audit logs (Enterprise)
- Backups and disaster recovery
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Retention
We retain data as needed to provide services and to meet legal obligations.
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Your Rights
You may request access, correction, or deletion by emailing privacy@360careflow.com.
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Cookies
We use essential, preference, and analytics cookies. You can manage cookies in your browser settings.
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Children
This service is intended for professional providers and is not directed to children under 16.
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Healthcare Compliance
360CareFlow is an administrative practice-management platform and acts as a data processor. We do not provide clinical care, medical recommendations, diagnosis, treatment, or patient monitoring.
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Changes
We may update this policy. For material changes, we’ll provide in-app or email notice.