🚧 Coming soon: 360 CareFlow public launch.

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SMS & WhatsApp Reminders

Stop no-shows.
Send reminders
that patients actually read.

Automated SMS and WhatsApp appointment reminders personalized with patient details. Reduce no-shows by up to 60% and keep your schedule full.

No credit card Twilio & Meta API 98%+ delivery rate
11:58
Wi‑Fi 60

Good evening

Abdulrhman

Your care dashboard

You have 3 new updates today

Book Visit

Doctors

Wellness

Next Appointment

See all

Dr. Ahmad Khalil

Nephrology

DATE

24 Apr, Monday

TIME

7:00 - 7:30 AM

Health Overview

Steps, heart rate, blood pressure & more

Doctors

See all
AllCardiologyDermatology

Dr. Daniel Reynolds

Cardiology · 4.9 · 86 reviews

Dr. Sarah Mitchell

Dermatology · 4.8 · 124 reviews

Select Specialty

What type of care do you need?

General

Dermatology

Cardiology

Orthopedics

Pediatrics

Neurology

Choose Doctor

Select your preferred doctor

Dr. Ahmad Khalil

Dermatology · 4.9 · Today

Dr. Fatima Hassan

General Medicine · 4.8 · Tomorrow

Dr. Omar Nasser

Orthopedics · 4.7 · Apr 8

Pick Date & Time

Choose a convenient time slot

Select Date

Sun

6

Apr

Mon

7

Apr

Tue

8

Apr

Wed

9

Apr

Thu

10

Apr

Available

9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
2:00 PM

Confirm Booking

Review your appointment details

Dr. Ahmad Khalil

Dermatology

DateMon, Apr 7

Time9:30 AM

SpecialtyGeneral

Appointment Booked!

Your appointment has been confirmed

Appointments

Manage your upcoming and past visits

Upcoming 4Past 2

Dr. Ahmad Khalil

Dermatology

CONFIRMED

Sun, Apr 6 · 10:30 AM

Dr. Fatima Hassan

General Medicine

PENDING

Tue, Apr 8 · 2:00 PM

Dr. Ahmad Khalil

Online

Take Vitamin D3, 2000 IU daily after breakfast. We'll recheck in 3 months.

10:15 AM

That's great to hear! What dosage should I take?

10:12 AM ✓✓

Lab Report.pdf

210.0 KB

10:16 AM

I've attached your full lab report above. Please keep it for your records.

10:16 AM

iOS · Up to 5 files · 10MB max each

Live Dashboard

Your clinic at a glance

Appointments, patients, reminders, and revenue — everything you need in one beautiful dashboard.

app.360careflow.com/dashboard

Good morning, Dr. Sara

Monday, Mar 21 — Clinic overview

Online
↑8%

42

Appointments

↑12%

2,847

Patients

98.2%

156

Reminders Sent

↑15%

$8.4k

Revenue

Upcoming Appointments

Live
SM

Sara M.

Dental · Dr. Ahmad

Confirmed
AK

Ahmad K.

Follow-up · Dr. Lina

Reminder sent
LR

Lina R.

Consultation · Dr. Sara

Confirmed
MH

Maya H.

Ortho · Dr. Ahmad

Pending

Recent Activity

SMS to Ahmad K.

2 min ago · Delivered ✓

WhatsApp to Sara M.

8 min ago · Read ✓✓

New patient registered

12 min ago

Invoice #1042 paid

28 min ago · $320

This Week

Messages Sent
MTWTFSS

Messaging Engine

Every message, delivered & tracked

Send personalized SMS and WhatsApp reminders automatically. Track every delivery, every read, every response — in real time.

Smart Templates

Create message templates with dynamic variables like {patient_name}, {appointment_date}, and {clinic_name}. Each message is personalized automatically.

SMS + WhatsApp

Reach patients on their preferred channel. SMS via Twilio for universal reach. WhatsApp via Meta Cloud API for rich messaging with read receipts.

Scheduled & Automated

Set triggers: 24h before, 2h before, or custom schedules. Messages go out automatically — no manual work. Supports recurring reminders too.

Real-time Delivery Tracking

Track every message status: queued → sent → delivered → read. Webhook-powered status sync with per-recipient logs and CSV export.

Messaging Analytics

Dashboard widgets showing delivery rates, failure breakdowns, messages per channel, and trends over time. Know exactly how your reminders perform.

Variable Registry

Extensible SOLID-based variable system. Add custom variables beyond the built-ins. Test variable resolution live before sending.

How Reminders Work

From template to patient — fully automated

1

Create Template

Write your message with variables like {patient_name}

2

Set Schedule

24h before, 2h before, or custom trigger times

3

Auto-Send

Messages dispatch via SMS or WhatsApp automatically

4

Track & Confirm

Real-time status: delivered, read, confirmed

Complete Clinic Platform

More than messaging — a full clinic OS

Messaging works best when connected to your appointments, patient records, and billing. That's why it's all in one place.

Appointments & Calendar

Visual scheduling with drag-and-drop, color-coded by provider. Multi-branch, walk-ins, recurring visits.

Patient Records

Comprehensive records with visit history, treatment plans, attachments. Searchable and filterable.

Billing & Invoices

Generate invoices, track payments, manage insurance claims from one place.

Inventory & Pharmacy

Track medications, equipment, and supplies with low-stock alerts and reorder workflows.

Arabic & RTL Support

Full bilingual interface with right-to-left layouts, Arabic translations, and localized date formats.

LMS & Certificates

Built-in learning management for staff training, course tracking, and certificate generation.

Try it first

Send Your First Reminder — Free

Start a 15-day trial with SMS and WhatsApp reminders active from day one. Pre-loaded demo data, zero setup required.

Start Free Trial →
  • SMS & WhatsApp active from day one
  • 15-day free trial, all features unlocked
  • No credit card required
  • Guided onboarding included

Messaging at scale

Trusted by hundreds of clinics

1.2M+

Reminders sent

98.2%

Delivery rate

60%

Fewer no-shows

500+

Clinics onboarded

Plans

Simple, transparent pricing

Every plan includes SMS & WhatsApp messaging. Switch anytime between monthly and annual billing.

Starter

Solo practitioners or new clinics.

/mo
  • 1 clinic branch, up to 3 providers
  • Appointments & patient records
  • Simple invoices & receipts
  • 5 GB storage
  • SMS: pay-as-you-go $0.05/msg
Start Starter

Annual plan ≈ $447/year.

Most Popular

Pro

Growing clinics with teams and branches.

/mo
  • Up to 3 branches, 15 providers
  • Inventory, pharmacy & equipment
  • Patient portal & online booking
  • 25 GB storage
  • SMS: 1,000/mo included + $0.03/msg
  • WhatsApp messaging included
Choose Pro

Annual plan ≈ $797/year.

Enterprise

Large networks with custom needs.

/mo
  • Unlimited branches & providers
  • API, SSO, audit logs & white-label
  • 99.9% uptime SLA & dedicated manager
  • 100 GB storage (expandable)
  • SMS: 3,000/mo included + $0.02/msg
  • WhatsApp + priority channel support
Contact Sales

Annual plan ≈ $1,297/year.

Good to know

Frequently asked questions

Create message templates with variables like {patient_name} and {appointment_date}. Set reminder triggers (e.g., 24 hours before appointment) and messages go out automatically via SMS (Twilio) or WhatsApp (Meta Cloud API). Track delivery status in real time with per-recipient logs.
Full access to all features for 15 days—including SMS and WhatsApp messaging, appointments, patient records, billing, and analytics. No credit card required.
We use the Meta WhatsApp Cloud API (Graph API). Messages use pre-approved templates for the initial outreach, and free-form messaging within the 24-hour re-engagement window. All templates go through Meta's review process.
Yes! You can configure each reminder to use SMS, WhatsApp, or both. Set preferred channels per patient or use fallback logic — if WhatsApp fails, automatically retry via SMS.
Yes. CareFlow fully supports Arabic language, RTL interfaces, localized date/time formats, and Arabic message templates for SMS and WhatsApp.
All data is encrypted at rest and in transit. Each clinic gets isolated tenant databases. Enterprise plans include SSO, audit logs, and dedicated compliance support.